Terms & Conditions

Parker Painting Group – Terms & Conditions
ABN: 91 630 400 403

1. General

By engaging Parker Painting Group (“we,” “us,” or “our”) for painting and decorating services, you (“the client,” “you,” or “your”) agree to the following terms and conditions. These terms govern all quotations, contracts, and services provided by us unless otherwise stated in writing.

 

2. Quotations & Pricing
All quotations are valid for 30 days from the date issued unless otherwise specified. Prices are based on information provided at the time of quotation. Any variations, including changes in scope, unforeseen conditions, or client-requested alterations, may result in additional charges. GST (if applicable) will be applied to all invoices.

 

3. Payments
A deposit may be required before commencement of work. Progress payments may be requested for larger projects. Full payment is due within 14 days of invoice unless otherwise agreed in writing. Late payments may incur interest and/or recovery costs.

 

4. Client Responsibilities
The client is responsible for providing access to the site during agreed working hours. All valuable, fragile, or personal items must be removed from work areas prior to commencement. We accept no liability for damage to items not removed. The client must ensure a safe working environment and provide access to power and water where required.

 

5. Warranties
Warranties are only honoured if a written warranty certificate is issued at the time of the project. The certificate must be signed, dated, include the project address, and clearly specify what is included in the warranty. No warranty is implied for work without such a certificate. Warranties do not cover: natural wear and tear, client misuse, damage caused by third parties, structural movement, water damage, or use of unsuitable cleaning methods.

 

6. Materials & Colours
We use only professional-grade paints and materials unless otherwise agreed. Any specific product requests must be confirmed in writing before work begins. Changes of colours are at the expense of the client, including additional labour and material costs for repainting. Final colour selections are the responsibility of the client. We accept no liability for dissatisfaction once colours have been applied.

7. Variations & Additional Work
Any variations to the scope of works must be agreed in writing and may incur additional costs. Delays caused by other trades, site inaccessibility, or client changes may be charged at an additional rate.

 

8. Health & Safety
We comply with all relevant Workplace Health & Safety laws. The client must inform us of any known hazards on site prior to commencement.

 

9. Cancellations
If the client cancels a booking less than 5 business days before commencement, a cancellation fee may apply. Deposits are non-refundable unless otherwise agreed.

 

10. Liability
We carry public liability insurance to cover accidental damage directly caused by our work. We are not responsible for pre-existing damage, latent defects, or issues outside the scope of our work. To the extent permitted by law, our liability is limited to the value of the contract.

 

11. Disputes
Any concerns must be raised in writing within 7 days of completion. We will make reasonable efforts to rectify valid issues promptly. If unresolved, disputes may be referred to mediation or a relevant trade authority.

 

12. Governing Law
These terms are governed by the laws of Victoria, Australia.